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CRM

By Pam Slim
Small business expert Pam Slim explains all the tools you need to manage marketing in 15 minutes a day. Download the free marketing toolkit.
By Jess Puccinelli
There comes a time in every business owners journey when sales slow. Before you throw in the towel, take these four major steps to reinvigorate sales. 
By Kaitlyn Hammond
According to Reevoo, shoppers are 67 percent more likely to buy after reading negative reviews as compared to the average shopper, but this only works if you have a strategy to deal with the problem.
By Julia Nitschke
With automated email campaigns, you can deliver a targeted sequence of emails to be sent automatically on a schedule of your choosing.
By Deena Anreise
CRM software is no longer just for large companies. And, it can help you gain an edge over your competitors.
By Timi Garai
Should it be launched before the holiday madness? Or sometime between March and August? Is it worth introducing a loyalty program in Q1, when sales typically decline?
By Matt Blashaw
Keep in mind that a thriving business will not happen overnight.
By Amity Kapadia
Referral marketing is an integral component of today’s marketplace and one that can yield impressive results if the right tactics are employed.
By John Hall
Building customer trust doesn't happen overnight. It's earned over time and with no shortcuts. Learn how to improve customer loyalty.
By Amanda Clark
When you see a bad review, don’t panic. Instead, follow these five basic rules.
By Pam Slim
In this interview, I ask David what he has learned in growing and scaling his family business.
By Brian Moran
Stop with the excuses and learn how to use social media correctly in business—as a means to an end.