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Customer Service

By Analisa Sande
As with any start-up, an e-commerce venture must be approached in a systematic and prepared manner. Get off on the right foot and you’ll find it easier to grow.
By Kaitlyn Hammond
According to Reevoo, shoppers are 67 percent more likely to buy after reading negative reviews as compared to the average shopper, but this only works if you have a strategy to deal with the problem.
By Kara Perez
Here are three business habits that are essential to rock as a small company.
By Ryan Estis
There has never been a better time to do it and it’s worth the reminder: We only get one trip around the sun.
By Alexa Lemzy
Post-sale communication isn’t something you can ignore.
By John Hall
Building customer trust doesn't happen overnight. It's earned over time and with no shortcuts. Learn how to improve customer loyalty.
By Carol Roth
There is one relatively easy way that you can distinguish your business's products or services. Learn how to make your business stand out.
By Amanda Clark
When you see a bad review, don’t panic. Instead, follow these five basic rules.
By Brian Moran
Stop with the excuses and learn how to use social media correctly in business—as a means to an end.